Anyone who hires a roofing contractor wants a successfully completed project, but not every homeowner understands what that requires. Poor communication between a contractor and a client will cause nothing but delays, misunderstandings and hard feelings. On the other hand, open lines of communication can get you both amazing results! When both parties establish trust early on, your project can be brought to completion with the most satisfying result. Here are our best tips on how to establish and maintain a great working relationship with your contractor:
1. Communication! Be upfront with us from the start regarding your expectations and budget by communicating clearly with your sales consultant. If you have specific concerns about your house, its surroundings, scheduling or materials that will be used, let your consultant know. And if you ever have a question or concern once the project starts, give us a call right away.
2. Be realistic. Some aspects of a roofing project, such as bad weather and material delays, are beyond our control. When these instances do occur, try to be patient and understanding. We want to get your project back on track as soon as possible, too!
3. Trust your professional. We hope you’ve researched our company prior to signing a contract, and you can trust us to get the job done right. Keep in mind that noise and dirt are the means to an end – a well-constructed roof that will protect you for decades.
4. Pay promptly. Honor all payment agreements once the work has been completed to your satisfaction. This will ensure a great relationship between us as your contractor and you as our client, even after the work is finished!
By following the guidelines above, you can be sure your roofing project will run smoothly for everyone involved. Performance Roofing would like to thank homeowners in Southern Maine and New Hampshire for entrusting us with your homes, and for recommending us to your friends, family and neighbors. We strive to be the best local company you’ll ever hire! Call us today at (207) 337-4401 to put our experience to work for you and your home.
I have 20+ years experience in the roofing industry. Throughout that time I have worked with numerous amounts of clients on the design, decision making, and pricing involved in their projects. I also help oversee all day to day operations. Throughout our time in business we have gone through many changes but one thing that will never change is our devotion to customer satisfaction. One of our top sources for referrals is word of mouth from our previous customers. That alone says a lot about the quality of the service our customers receive.
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